Privacy Policy

1. Information we collect

We may collect information that you choose to provide through an enquiry form, email, or later correspondence. This may include:

• Your name and email address.
• Your company or organisation name.
• The project state and consulting topic you select.
• Information about a software initiative, current system, project uncertainty, or delivery situation.
• Other information you choose to include in your message.

Please avoid sending passwords, credentials, or highly sensitive information through the general enquiry form.

2. How we use information

We may use personal information to review and respond to your enquiry, communicate about possible or active consulting services, understand requirements, prepare relevant discussions or proposals, maintain appropriate business records, operate and protect the website, and meet applicable legal or administrative obligations.

We do not sell personal information.

3. Technical information

Website hosting, security, or related services may automatically record limited technical information such as an IP address, browser type, device information, referring page, requested page, and access time. This information may be used to deliver the website, diagnose problems, maintain security, and understand general site operation.

4. Sharing and service providers

Information may be handled by service providers that support website hosting, email, security, data storage, or other necessary business operations. These providers receive information only as reasonably necessary to perform their services.

Information may also be disclosed where required by law or valid legal process, or where reasonably necessary to protect rights, safety, and the integrity of our services.

5. Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. This may include responding to enquiries, maintaining business records, managing a resulting relationship, resolving disputes, and meeting legal or administrative requirements.

6. Security

We take reasonable organisational and technical measures intended to protect personal information from unauthorised access, alteration, disclosure, or loss. No website, email transmission, or storage system can be guaranteed to be completely secure.

7. Your rights and choices

Depending on the law that applies to you, you may have rights relating to your personal information, including requesting access, correction, deletion, restriction, or objection to certain processing. You may also withdraw consent where processing relies on consent.

To make a request, contact us using the details below. We may need to verify your identity, and some information may be retained where required or permitted by law.

8. Third-party links

This website may link to websites or services operated by third parties. We do not control their privacy practices, content, or security. Please review the privacy information provided by any third-party service you choose to use.

9. Changes to this policy

We may update this Privacy Policy when our website, practices, or legal obligations change. The revised version will be posted on this page with an updated date.

10. Contact us

For questions about this Privacy Policy or the handling of your personal information, contact VECTORNOVA SOLUTIONS LTD.